How we handle your loved one's data — clearly and honestly.
A brief overview of what was discussed during each call — topics, highlights, and general flow.
An AI-generated assessment of emotional tone during the call — positive, neutral, or concerned.
Facts and stories your loved one shares — names, preferences, life experiences — so the companion can remember them.
We do not record or store audio from any call. Conversations happen in real time and are not saved as audio files.
By using Home Sweet Companion, you confirm that you have the permission of the person who will be receiving calls.
The person receiving calls should be aware that they are speaking with an AI companion and that conversation summaries and memories will be shared with their designated family member or caregiver.
Easy Opt-Out for Call Recipients
Anyone receiving calls can stop future companion calls at any time during a call by pressing 9 on their phone, or by asking the AI companion to stop the calls and then pressing 9 to confirm. Calls will stop once confirmed. Pressing 9 does not cancel the subscription or change billing — plan and billing changes must be made by the account owner in their dashboard.
Have questions about how we handle data?
support@besthomecare.net